FortisBC Cuts Gas Line Damage Incidents by 26.5% Since 2021
Event summary
- FortisBC recorded 760 gas line damage incidents in 2025, a 26.5% reduction since 2021.
- 55% of 2025 damage incidents occurred without prior BC 1 Call notification.
- Contractors and professional workers caused 69% of damage incidents in 2025.
- FortisBC held 50 training sessions for contractors and municipal crews in 2025.
- Metro Vancouver accounted for 39% of damage incidents in 2025.
The big picture
FortisBC's progress in reducing gas line damage incidents reflects broader industry trends toward enhanced safety protocols in utility infrastructure. The company's focus on contractor training and public awareness aligns with regulatory expectations for preventing service disruptions. With approximately 51,700 kilometers of gas lines under management, sustained damage reduction could yield significant operational efficiency gains and cost savings.
What we're watching
- Contractor Compliance
- Whether FortisBC's training efforts will sustain damage reduction among contractors, who caused 69% of incidents.
- Regional Focus
- How the concentration of incidents in high-construction areas like Metro Vancouver will impact future prevention strategies.
- Public Awareness
- The pace at which homeowner awareness of BC 1 Call requirements improves, given they caused 21% of incidents.