Emapta Expands Manila Footprint with New Talent Hub Amid Global Demand Surge
Event summary
- Emapta opened its eleventh location in Greater Manila, sixteenth in the Philippines, and twenty-fourth globally.
- The new office at SM North EDSA Tower 2 targets talent from Metro Manila, Bulacan, Pampanga, and Central Luzon.
- Employee count grew from 6,500 (2020) to 13,000, with client base expanding from 500+ to 1,200 businesses worldwide.
The big picture
Emapta's expansion reflects the growing trend of businesses leveraging offshore talent to scale operations efficiently. The company's recruitment-led strategy aligns with broader industry shifts toward workforce transformation and AI-readiness, positioning it as a key player in the global outsourcing market.
What we're watching
- Talent Retention
- Whether Emapta's employee-centered work environments can sustain low attrition rates amid rapid expansion.
- Geographic Diversification
- The pace at which Emapta will open additional locations in emerging markets like Mexico and Sri Lanka.
- AI-Readiness Demand
- How global demand for AI-ready talent will impact Emapta's strategic positioning against competitors.
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