eClerx Services Limited

eClerx Services Limited is a global provider of digital, data, and customer experience solutions, specializing in business process management (BPM), automation, and data analytics. The company's mission is to establish the benchmark for client service and success in its industry, aspiring to be the innovation partner of choice for technology, data analytics, and process management services. Headquartered in Mumbai, Maharashtra, India, eClerx serves a diverse international client base across Asia Pacific, the Americas, and Europe, Middle East, and Africa.

The company offers a comprehensive suite of services, including digital marketing, creative and content production, data and analytics, finance and accounting, customer experience transformation, financial crime compliance, and technology services. Key product offerings include Compliance Manager, CX360, DataEdge360, GenAI360, Market360, Roboworx Cogniflows, and FLUiiD4. eClerx operates through three main divisions: eClerx Customer Operations, eClerx Digital, and eClerx Financial Markets, catering to industries such as banking, financial services, insurance (BFSI), telecom, media, entertainment, high-tech, fashion, luxury, manufacturing, distribution, retail, and consumer goods.

Under the leadership of CEO & Managing Director Kapil Jain and Chairman Shailesh Kekre, eClerx maintains a strong market position, serving numerous Fortune 2000 enterprises. The company operates on an offshore-onshore delivery model, emphasizing high-margin, specialized services and leveraging automation-led process improvements. Recent notable activities include equity buyback plans and the expansion of its global footprint with new delivery centers. eClerx has demonstrated consistent financial performance, with reported revenue growth in recent fiscal years.