Digi International Launches AI-Powered Discovery Engine to Streamline B2B Solution Search — Digi International Inc.

Event summary

Digi International launched the One Digi AI Discovery Engine on March 12, 2026, a natural language-powered search tool to unify its four divisions: Digi, Opengear, Particle, and SmartSense.
The engine uses a custom-tuned Large Language Model (LLM) to provide instant solutions, documentation, and technical support across the company's portfolio.
The tool aims to reduce time-to-solution for technical buyers and improve cross-divisional discovery.
The One Digi AI Discovery Engine is live on Digi's homepage.

The big picture

Digi International's launch of the One Digi AI Discovery Engine reflects a broader industry trend toward AI-driven customer experience enhancements. By unifying its four divisions under a single search interface, Digi aims to address the complexity of the industrial IoT landscape, setting a new benchmark for technical accessibility and efficiency. The move underscores the strategic importance of AI in streamlining B2B solution discovery and support.

What we're watching

Adoption Pace: How quickly B2B buyers will integrate the AI-powered search tool into their workflows and whether it will significantly reduce solution discovery time.
Competitive Response: Whether competitors in the industrial IoT space will follow suit with similar AI-driven discovery platforms.
Customer Feedback: The impact of customer feedback on the engine's accuracy and relevance, which could drive further iterations or improvements.