Supply Chain Disconnect: 73% of Firms Lose Revenue Despite 63% Claiming Smooth Operations
Event summary
- 73% of companies report revenue loss from supply chain issues, despite 63% claiming operations work as intended.
- 51% blame technology-related issues for revenue loss, with 65% citing SLA violations and penalties.
- 90% of organizations are affected by or expect geopolitical supply chain disruptions.
- 84% lack end-to-end, real-time visibility from order through return.
- 88% of respondents report increasing automation use, yet 55% say it raises operational complexity.
The big picture
The report highlights a growing disconnect between perceived supply chain performance and actual operational outcomes, driven by persistent execution gaps. As volatility becomes the norm, companies are shifting toward AI-powered orchestration to transform fragmented workflows into intelligent, proactive actions. The findings underscore the financial stakes of supply chain inefficiencies, with revenue losses typically impacting 2–5% of total revenue.
What we're watching
- Orchestration Momentum
- How AI-driven supply chain orchestration will accelerate as companies seek to close the gap between perception and reality in operations.
- Automation Paradox
- Whether increasing automation will continue to raise operational complexity before delivering meaningful efficiency gains.
- Geopolitical Impact
- The pace at which geopolitical disruptions will force supply chain model overhauls beyond isolated automation.