Bidgely’s EmPOWER AI London Aims to Accelerate Grid Modernization Through AI
Event summary
- Bidgely’s EmPOWER AI London conference runs from June 10–12, 2026, as part of its global insights tour.
- The event features collaborative workshops and peer-to-peer dialogues on electrification, load flexibility, customer experience, and energy affordability.
- A joint report with LCP Delta, 'Home Asset Identification,' benchmarks AI-powered data analytics for identifying home assets like EVs and heat pumps.
- Bidgely showcases new Interactive Voice Response (IVR) integrations with PolyAI, Genesys, and NiCE to enhance customer service.
- Case studies highlight AI-driven customer targeting, achieving a 70% reduction in peak load usage and uncovering 8,200 hidden low-income candidates for energy efficiency programs.
The big picture
Bidgely’s EmPOWER AI London underscores the growing role of AI in transforming the energy sector, particularly in optimizing grid visibility, customer engagement, and load flexibility. The event highlights the strategic shift towards AI-driven insights as utilities navigate rising electrification and the need for energy affordability. With over 50 million homes served, Bidgely’s UtilityAI™ Platform is positioning itself as a key player in the energy transition, leveraging partnerships with tech giants like Microsoft and AWS to drive innovation.
What we're watching
- AI Adoption
- How Bidgely’s AI-powered solutions will scale across global utilities to modernize grid operations and customer engagement.
- Regulatory Dynamics
- Whether regulatory frameworks will keep pace with the rapid adoption of AI-driven energy solutions.
- Customer Experience
- The pace at which AI integrations like IVR will enhance customer service and operational efficiency in the energy sector.
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