Applause App Quality, Inc.

Applause is a global leader in managed software testing services and digital quality, enabling top brands to build and release high-quality digital products with confidence. The company's mission is to ensure that all digital experiences are functional, intuitive, and accessible, working flawlessly every time. Headquartered in Framingham, Massachusetts, Applause leverages real-world testing, artificial intelligence (AI), and automation to achieve its objectives.

Applause offers a comprehensive suite of services, including AI evaluation and benchmarking, global payment testing, accessibility and inclusive design, user experience testing, localization and in-market testing, functional software testing, security testing, and customer journey testing. These services are powered by the world's largest independent testing community, comprising over 1.5 million independent experts and end users. The company serves enterprise clients across various market segments, including high tech, financial services, and media, helping them validate and optimize digital properties across diverse devices, locations, and use cases.

In July 2026, Aatish Salvi was appointed CEO, succeeding Chris Malone, with Tacita Morway promoted to CTO, signaling a focus on expanding AI evaluation and managed testing capabilities. Applause, a privately held company acquired by Vista Equity Partners in August 2017, continues to be a prominent player in the digital quality space. The company's "State of Digital Quality in Functional Testing 2026" report, released in September 2026, highlighted a significant increase in AI adoption in testing, with over 92% of respondents using AI. Applause also announced generative AI training, testing, and validation services in June 2023.