Access Wins Best in KLAS for Data Archiving Fourth Time in Six Years

Event summary

  • Access Information Management Shared Services, LLC earned the Best in KLAS award in Data Archiving for the fourth time, with a score of 95.4, up 3% from 2025.
  • The award is based on feedback from thousands of end users across six customer experience pillars: Culture, Loyalty, Operations, Product, Relationship, and Value.
  • This marks the first Best in KLAS win under the Access Unify | Health brand.
  • Access operates globally with services spanning North America, South America, Central America, and India.

The big picture

Access's repeated Best in KLAS recognition underscores its leadership in healthcare data archiving, a critical function as providers grapple with escalating regulatory demands and digital transformation. The win validates its customer-centric approach, but sustaining this edge will require continuous innovation in an industry where data security and compliance are top priorities. With operations across multiple continents, Access is well-positioned to capitalize on the growing demand for secure, scalable information management solutions.

What we're watching

Customer Retention
Whether Access can sustain its high customer satisfaction scores amid increasing competition in healthcare data management.
Brand Transition
How the shift to the Access Unify | Health brand will impact market perception and customer loyalty.
Industry Leadership
The pace at which Access can expand its dominance in data archiving beyond healthcare into other regulated industries.

Related topics

Customer Experience