8x8 Wins Four Stevie Awards for Technology and Customer Service…

Event summary

8x8 won four Stevie Awards in the 2026 International Business Awards, including a Gold for Technology Team of the Year.
The awards recognized 8x8's Professional Services Team, Chuck Emmette (Customer Service Executive of the Year), and Tim Volking (two awards for technology leadership).
The International Business Awards received entries from 82 nations, with winners determined by 200 judges across nine specialized committees.
8x8's Professional Services Team was highlighted for its people-centered approach combining consulting, implementation, managed services, AI optimization, and long-term customer success.

The big picture

8x8's wins at the 2026 International Business Awards underscore its strategic focus on customer service and technology leadership in the business communications sector. The recognition comes at a time when the industry is increasingly valuing integrated platforms that combine AI-driven insights with seamless communication solutions. 8x8's ability to differentiate itself through its Professional Services Team and executive leadership could be a key factor in its long-term growth and market share.

What we're watching

Customer Service Differentiation: How 8x8's people-centered approach to customer service will impact its competitive positioning in the business communications market.
Technology Leadership: Whether 8x8 can sustain its technology leadership through continued innovation and AI optimization.
Market Expansion: The pace at which 8x8 can expand its global footprint, given the recognition from the International Business Awards.