The End of the EHR? New AI Platform Promises to Save Doctors 5 Hours a Day

TAMPA, Fla. – March 10, 2026 – The long-standing complaint of physicians—that they spend more time staring at a computer screen than connecting with patients—may be facing its most significant challenge yet. Today, Greenway Health launched Novare™, a healthcare platform built from the ground up with artificial intelligence, aiming to dismantle the clunky, time-consuming electronic health record (EHR) systems that have become synonymous with clinician burnout.

The company makes a bold claim: its new AI-powered software can cut administrative time by up to five hours per day for each clinician. For the thousands of doctors drowning in paperwork and after-hours charting, often called “pajama time,” it’s a promise that sounds almost too good to be true.

Novare is not another app or a feature bolted onto an existing system. Greenway Health describes it as a fundamental reinvention, an “AI-by-design” platform that unifies clinical documentation, revenue cycle management, and patient engagement into a single, intelligent ecosystem. The goal is to move beyond simply documenting care to actively running it.

“You can't fix fragmentation by optimizing the fragments,” said David Cohen, Chief Product and Technology Officer at Greenway Health, in a statement. “Legacy EHRs were built to document care—not run it. Layering smarter tools on top of that foundation won't change the experience. Novare starts over.”

The ‘Agentic AI’ Advantage

At the heart of Novare is what the company calls “agentic AI.” This isn't just a passive tool that responds to commands; it’s designed to be a proactive assistant. The platform uses ambient technology to listen to and transcribe patient conversations into structured notes, offers intelligent suggestions for medical coding, automates the frustrating prior authorization process, and allows for voice-activated searches of patient charts.

This shift toward proactive, autonomous AI assistants is a defining trend across the health tech industry. Major EHR vendors like Epic Systems and Oracle Health are also aggressively developing their own “AI-first” or “agentic” platforms. Epic, a dominant market leader, is reportedly building an agentic platform with over 100 AI applications in development, while Oracle Health has launched its own next-generation, AI-first EHR for ambulatory providers. The race is on to create a system where, as one executive from a competing firm put it, “the record writes itself.”

However, the rise of more autonomous AI in clinical settings amplifies critical ethical questions. Experts caution that the effectiveness of any AI is tethered to the quality of its training data, creating risks of perpetuating biases if not carefully managed. Furthermore, as AI takes on more active roles, it blurs the lines of accountability. The industry and regulators like the FDA are grappling with how to ensure patient safety, protect data privacy, and maintain clinician autonomy when the technology is not just assisting, but actively participating in the care workflow.

A Lifeline for Small Practices

While AI is a hot topic for large hospital systems, its impact may be most profound in smaller settings. An estimated 75% of ambulatory practices operate with fewer than 20 employees, leaving them with limited resources to tackle the mounting financial and administrative tasks required to keep their doors open. For these practices, Novare’s promises of efficiency are not just a luxury—they could be a lifeline.

A pilot program conducted by Greenway with a 10-provider practice yielded staggering results. The company reported that Novare could save a practice 14,000 hours of EHR interaction annually, increase its care capacity by an estimated 6,000 patient visits per year, and generate up to $1 million in revenue cycle improvements and new efficiencies.

“I am spending more time doing the work that made me fall in love with medicine,” stated Dr. Lawrence Ramunno, Chief Medical Officer of HealthLinc, who participated in the pilot program. “This technology is two steps ahead of me. I find myself spending less time glued to the computer screen and more time connecting with my patients.”

By embedding financial tools like intelligent coding suggestions and real-time benefit checks directly into the clinical encounter, the platform aims to ensure that documentation, billing, and other downstream tasks happen during the visit, not as a pile of work to be addressed after hours. This integration is crucial for the financial health of independent practices struggling to compete.

The Industry-Wide Race to Erase Burnout

The launch of Novare comes at a critical inflection point for the U.S. healthcare system, which is facing unprecedented levels of clinician burnout and staffing shortages. The administrative burden imposed by older technology is widely cited as a primary contributor. Industry analysts have taken note, with firms like Gartner predicting that generative AI integrated into EHRs could reduce the time clinicians spend on documentation by as much as 50% by 2027.

Greenway Health's strategy appears to be a direct response to this crisis. “For too long, clinicians have been forced to adapt their workflows to technology that was never designed around how care is actually delivered,” said Richard Atkin, CEO of Greenway Health. “We believe technology should work for clinicians—not the other way around.”

The company, recognized by KLAS Research as the “Most Improved Physician Practice Solution of 2026,” is showcasing Novare at the HIMSS26 conference, where AI is expected to be the dominant topic of conversation. David Cohen is scheduled to present a session tellingly titled, “Your EHR is Stealing Time From Care.”

While the promises are compelling, the true test for Novare will be in its real-world implementation across thousands of diverse ambulatory care settings. The industry will be watching closely to see if this new wave of AI-native platforms can finally deliver on the long-held promise of technology: to free clinicians from the tyranny of the keyboard and return their focus to the patient. For a generation of healthcare providers on the brink of burnout, that future cannot arrive soon enough.