Netrio Fuels Global Ambitions with Major Belfast Office Expansion

BELFAST, Northern Ireland – February 17, 2026 – In a significant move underscoring its rapid international growth, IT managed service provider (MSP) Netrio today unveiled its newly expanded office in Belfast. The event, held at the modern Kelvin building, marks a strategic deepening of the company's investment in Northern Ireland as a critical node in its global technology and service delivery network.

The official opening was attended by Netrio's executive leadership, including CEO Mark Clayman and President and Chief Transformation Officer Gina Murphy, alongside U.S. Consul General James Applegate, highlighting the move's importance. The expanded facility provides upgraded workspace for the existing team and is poised to accommodate a new wave of hiring for local technical, development, and business operations talent.

This expansion is more than just a real estate transaction; it's a calculated step in a broader strategy to solidify Netrio's position as a leading MSP for mid-market enterprises, leveraging a combination of strategic acquisitions, advanced AI technology, and a globally distributed workforce.

Belfast's Rising Tech Clout

Netrio's decision to double down on Belfast is a powerful endorsement of the city's burgeoning reputation as a European technology hub. The company's leadership explicitly cited the region's strong technology ecosystem, access to a highly skilled talent pool, and close ties to leading academic institutions like Queen's University Belfast and Ulster University as key drivers for the investment.

"Expanding our Belfast office represents continued investment in a region vital to our global operations," said Gina Murphy, Netrio's President and Chief Transformation Officer. "As we scale our international footprint across the U.S., U.K., and India, Belfast remains a strategic hub for our technology and service delivery teams. This new space allows us to better support our people, customers and partners."

The city has successfully cultivated an environment that attracts foreign direct investment, particularly in the fintech, cybersecurity, and software development sectors. For companies like Netrio, this ecosystem provides not only a pipeline of qualified graduates but also a community of innovation that is essential for staying at the cutting edge of the fast-paced IT services industry.

The AI Engine: NetrioNow and the Future of Managed Services

Central to the strategic importance of the Belfast office is its pivotal role in the development and support of NetrioNow, the company's proprietary AI-powered service delivery platform. This platform is Netrio's answer to what it calls a "broken" traditional MSP model, aiming to deliver a more efficient, transparent, and proactive service for its mid-market clients.

The Belfast team, whose roots are in software development and service automation, is instrumental in building out the platform's capabilities. NetrioNow integrates AI and automation to handle routine IT and security tasks, provides clients with real-time dashboards for full transparency, and uses predictive analytics to identify and remediate cybersecurity threats before they can cause damage.

This focus on AI places Netrio squarely within the most significant trend shaping the MSP industry. With cybersecurity services growing at 18% annually, the integration of intelligent automation is no longer a luxury but a necessity. Industry analysis shows that AI is transitioning from an experimental technology to an essential tool, with recent reports indicating that as many as 87% of MSPs plan to increase their AI investments by 2026. Netrio's investment in the Belfast team and the NetrioNow platform is a clear effort to lead this charge, offering advanced, AI-driven threat detection and automated remediation as a core part of its value proposition.

A Blueprint for Growth: Acquisition and Strategic Integration

Netrio's presence in Belfast did not begin by happenstance. It is a direct result of the company's aggressive growth-by-acquisition strategy. The local team and office were inherited through the pivotal acquisition of Agio, a New York-based MSP, in May 2025.

That acquisition was a masterstroke, bringing not only a strong foothold in the highly regulated financial services sector but also Agio's proprietary automation platform, AgioNow, which featured early generative AI capabilities. The successful integration of this technology and the team that built it formed the foundation for what is now NetrioNow. The seamless transition and subsequent expansion of the Belfast office demonstrate a successful post-merger integration, turning an acquired asset into a core component of the parent company's global strategy.

This is just one piece of a larger puzzle. Since its formation in 2024, Netrio has completed four acquisitions, rapidly expanding its national U.S. footprint and service capabilities. This M&A strategy allows the company to absorb regional MSPs with strong local brands and specialized expertise, integrating them into a more robust and scalable national and global platform. The success in Belfast serves as a blueprint for how to leverage acquisitions not just for market share, but for talent and technological advancement.

Building a 24/7 Global Service Machine

The Belfast expansion is one of two major international moves for Netrio this year. The company also recently announced the opening of a new office in Pune, India. Viewed together, these expansions reveal a deliberate strategy to construct a resilient, 24/7/365 global delivery model.

By establishing operational hubs in the U.K., India, and across the United States, Netrio can provide continuous, "follow-the-sun" support to its more than 1,000 customers. This global model is increasingly critical for serving mid-market enterprises, which often have distributed operations and require non-stop IT monitoring, support, and security. It also allows Netrio to tap into diverse, cost-effective talent pools, helping to mitigate the persistent shortage of skilled IT professionals in North America and Europe.

This global approach is reflective of a broader trend among leading MSPs, who are moving beyond regional operations to build scalable infrastructures that can meet the complex demands of modern business. For Netrio, the expansion in Belfast is a key component of this global machine, ensuring that its AI-driven services are supported by human expertise available around the clock, anywhere in the world.