Netcracker's Award Sweep Signals Telecom's AI-Driven Future

WALTHAM, MA – December 17, 2025 – Netcracker Technology, a digital transformation specialist for the telecommunications industry, has secured a dominant position at the recent International Business and Technology Excellence Awards, taking home four Gold Stevie awards. While the accolades highlight the company's product leadership, a closer look reveals a strategic alignment with the powerful forces of AI, automation, and cloud technology that are fundamentally reshaping the global telecom landscape.

The sweep, which recognizes the company's solutions across digital platforms, mobile operations, infrastructure automation, and satellite technology, serves as a significant validation in a highly competitive market. For service providers grappling with the immense cost of 5G build-outs and the challenge of monetizing those investments, such advanced software platforms represent a critical path toward profitability and future growth.

“We are honored to receive these awards, which validate Netcracker’s primary focus on product and solution innovation across our portfolio that directly helps our customers transform their businesses,” said Ari Banerjee, Chief Strategy Officer at Netcracker, in a statement. The wins underscore a broader industry trend: the shift from being mere connectivity providers to becoming agile, tech-driven companies capable of launching diverse digital services.

Beyond the Gold: A Deeper Look at the Winning Technologies

The four Gold Stevie awards were not for a single product but for a suite of solutions that address distinct, yet interconnected, challenges within the telecom ecosystem. This portfolio approach demonstrates a comprehensive strategy for modernizing legacy systems from end to end.

The Netcracker Digital Platform, which won for 'Telecommunications – Product or Service,' serves as the company's flagship cloud-native foundation. It's designed to help operators manage both fixed and mobile services on a unified, modern IT stack. Industry analysts note that such platforms are crucial for enabling the agility needed to compete with web-scale companies, allowing telcos to rapidly develop and launch new B2C and B2B offerings in the 5G era.

For the burgeoning mobile virtual network operator (MVNO) market, the Netcracker MVNO Cloud Solution earned a Gold Stevie for 'Mobile Operations Management Solution.' This pre-packaged, multi-tenant platform allows host operators to quickly launch and manage multiple MVNO brands. By automating processes from ordering to 5G service activation and leveraging Generative AI for customer engagement, the solution lowers the barrier to entry and operational costs, fostering new revenue streams in consumer, business, and IoT segments.

Perhaps most critically for future network operations, the Netcracker Intelligent Operations Automation suite was recognized in the 'Software Defined Infrastructure' category. This solution is at the heart of the industry's push toward autonomous networks. It employs AI and closed-loop orchestration to automate the entire lifecycle of services and infrastructure. By proactively monitoring network health, predicting potential faults, and automating resolutions, it promises to drastically reduce operational expenses and improve service reliability—a key goal for operators managing increasingly complex 5G and edge computing environments.

Rounding out the wins is the Netcracker Digital Satellite Solution, named 'New Product of the Year.' This award highlights the growing importance of non-terrestrial networks (NTNs). As companies like Starlink and OneWeb expand their low-Earth orbit (LEO) constellations, integrating satellite broadband with traditional terrestrial networks becomes a major opportunity. Netcracker's solution is positioned to help manage and monetize these hybrid services, extending high-speed connectivity to underserved regions.

From Innovation to Impact: Empowering Global Service Providers

The true measure of these technologies lies not in awards, but in their real-world impact. Recent deployments offer a window into the tangible benefits service providers are realizing.

In a landmark project, Andorra Telecom recently completed a full-stack digital transformation using Netcracker's BSS and OSS solutions on a public cloud. The CEO of the European operator noted that the partnership provided the confidence needed to migrate their core IT infrastructure, accelerating their digital journey and enabling the launch of advanced services. This move to a cloud-native architecture provides the agility and scalability required to compete in a modern digital economy.

Similarly, a US-based business services provider, Lightpath, leveraged Netcracker’s suite to streamline its complex Ethernet service operations. A senior executive in technical operations at the company reported that the platform's automation capabilities for service provisioning and order management allowed them to serve customers more quickly and flexibly, a critical advantage in the fast-paced enterprise market.

These case studies illustrate a key theme: the shift from manual, siloed operations to an automated, data-driven model. By implementing these advanced software stacks, operators are not just cutting costs; they are fundamentally re-engineering their businesses to become more responsive to customer needs and market opportunities. This transformation is pivotal for monetizing 5G, where the value lies less in raw speed and more in enabling new use cases like private networks, enhanced mobile broadband, and massive IoT deployments.

Navigating a Crowded Field: Netcracker's Competitive Edge

Netcracker, a wholly-owned subsidiary of Japan's NEC Corporation, operates in a fiercely competitive BSS/OSS and telecom software market. It vies with industry giants like Oracle and Ericsson, telecom-focused specialists such as Amdocs, and cloud hyperscalers like Microsoft and AWS who are making significant inroads into the sector.

In this crowded landscape, Netcracker's consistent recognition helps solidify its position as a leading innovator. While some competitors have seen flat growth in their BSS/OSS segments, Netcracker's deep focus on a cloud-native, AI-first strategy appears to be paying dividends. Its ability to offer an integrated, end-to-end portfolio, from customer-facing digital platforms to deep-network automation, provides a compelling proposition for service providers seeking a holistic transformation partner rather than a collection of point solutions.

The backing of NEC also provides strategic depth, enabling tighter integration between network hardware and the software that runs on it. This synergy is particularly relevant as the industry moves toward more open, virtualized network architectures like Open RAN, where software plays an increasingly central role.

Aligning with the Future of Telecommunications

Ultimately, Netcracker's award-winning solutions are not just products but enablers of the next chapter in telecommunications. They directly address the industry's most pressing strategic imperatives. The challenge of 5G monetization, for instance, is a recurring theme in boardrooms worldwide. Operators have invested billions in new spectrum and equipment, but ARPU (average revenue per user) has remained stubbornly flat in many markets. Platforms that facilitate the rapid creation of differentiated services and new business models are essential to generating a return on that investment.

Furthermore, the inexorable rise of data traffic and network complexity makes AI-driven automation a necessity, not a luxury. The vision of a fully autonomous, 'zero-touch' network is moving closer to reality, promising not only massive efficiency gains but also a higher quality of service. Solutions that embed AI and machine learning into core operational processes are at the vanguard of this transition.

By earning top honors for its Digital Platform, MVNO solution, automation suite, and satellite technology, Netcracker has demonstrated a clear and comprehensive vision for the future. The company is betting that the path to growth for service providers lies in embracing a 'Telco to TechCo' evolution—a transformation powered by intelligent, automated, and cloud-native software.