Insurance Veteran Glenn Shapiro to Chair Carpe Data, Signaling Deepened AI Focus

SANTA BARBARA, CA – February 17, 2026 – Carpe Data, a prominent provider of AI-powered data solutions for the insurance sector, has named Glenn Shapiro as the new Chairman of its Board of Directors. The appointment brings a titan of the traditional insurance world to the helm of a leading Insurtech firm, signaling a strategic move to fuse decades of claims leadership with cutting-edge data technology as the company approaches its tenth anniversary.

Shapiro is an industry heavyweight with more than thirty years of experience in senior leadership roles at some of the largest U.S. carriers. His deep expertise in claims innovation is seen as a critical asset for Carpe Data as it embarks on its next phase of growth. This move underscores a significant trend in the industry: the convergence of established insurance leadership with the agile, tech-driven world of Insurtech.

A Veteran's Hand on the Insurtech Tiller

Glenn Shapiro’s career is a map of modern insurance evolution. Before joining Carpe Data, he served as President of Property-Liability at Allstate Insurance Company, a role he assumed in 2018 after joining as Chief Claims Officer in 2016. During his tenure, which concluded with his retirement in 2022, Shapiro was instrumental in steering large-scale digital transformation programs. He championed the integration of advanced analytics and expanded automation across complex claims workflows, fundamentally modernizing the carrier’s decision-making processes.

His track record for innovation predates his time at Allstate. As an executive at Liberty Mutual, Shapiro spoke emphatically about the necessity of dedicated teams for data analytics and predictive modeling to improve service and manage claim costs. He famously likened the power of predictive models to a "check engine light" for claims, providing early warnings that allow for proactive management. This forward-thinking perspective was not just theoretical; it was put into practice through the establishment of innovation-focused units within the company. His leadership journey also includes senior roles at Safeco Insurance and Hartford Life, giving him a panoramic view of the industry's challenges and opportunities.

Interestingly, Shapiro’s connection to Carpe Data’s technology began while he was still at Allstate. In late 2017, the insurance giant engaged Carpe Data to enhance its fraud detection capabilities—a digital initiative that Shapiro was instrumental in instigating. This history suggests a long-held belief in the power of external data to solve core industry problems, making his new role as Chairman a natural progression.

“Carpe Data has been at the forefront of modernizing the claims processes, and the opportunity ahead is even greater,” Shapiro stated. “I’ve seen first-hand how insurers are under immense pressure to deliver faster, fairer, and more consistent outcomes for customers. Carpe Data’s technology gives them a meaningful edge.”

Carpe Data's Decade of Digital Disruption

Shapiro’s appointment comes at a pivotal moment for Carpe Data. Founded in 2016, the company is preparing to mark its tenth anniversary, a significant milestone in the fast-paced Insurtech landscape. From its inception, the firm was a trailblazer, becoming the first insurance-focused company to operationalize the assessment of online and social media data for claims investigation.

Today, Carpe Data transforms millions of publicly available online data points into actionable insights for property and casualty insurers. Its AI-powered solutions, including Online Injury Alerts and Investigative Reports, are designed to surface meaningful signals early in the claims process. This allows carriers to spot potential fraud faster, accelerate low-risk claims through automation, and make more informed decisions throughout the claims cycle. The company also provides solutions for commercial underwriting, helping insurers better understand the risks associated with small businesses.

This mission directly addresses the pressures Shapiro highlighted. The modern consumer, accustomed to the speed and transparency of other digital services, has rising expectations for their insurance provider. Insurers are in a constant race to shed legacy processes and adopt technologies that can deliver efficiency without sacrificing accuracy. Carpe Data’s value proposition is built on providing that competitive advantage, leveraging a decade of historical data to identify patterns and insights that it claims are unmatched by other solutions on the market.

“Glenn has been a driving force behind the industry’s evolution toward intelligent, tech-enabled claims management,” explained Geoff Andrews, Chief Operating Officer at Carpe Data. “His appointment is a strategic decision for the board, and an exciting gain for the future of our organization.”

The Great Convergence of Insurance and Technology

Shapiro's move from a legacy carrier to an Insurtech board is emblematic of a broader industry trend. The once-clear line between traditional insurance and technology startups is blurring. Seasoned executives with deep institutional knowledge are increasingly sought after by Insurtechs to provide credibility, strategic guidance, and an intimate understanding of their target customers' operational realities.

This symbiotic relationship is accelerating the pace of change across the sector. Insurtechs gain invaluable insight into navigating the complex regulatory environment and the internal dynamics of large insurance corporations. In return, these veteran leaders get a front-row seat to innovation, enabling them to apply their experience to shape the very technologies designed to solve the industry's most persistent problems.

The push for digital transformation in claims is not just about efficiency; it's a strategic imperative for survival and growth. As data becomes more accessible and AI models more sophisticated, the ability to harness external information for risk assessment and claims validation is becoming a standard expectation, not a luxury. Shapiro’s appointment validates Carpe Data’s approach and reinforces the idea that the future of insurance lies in this powerful combination of human expertise and machine intelligence.

By bringing in a leader who has successfully managed massive claims operations and driven digital change from within, Carpe Data is better positioned to align its product development with the real-world needs of carriers. This ensures that its technology is not just innovative but also practical, scalable, and capable of delivering a tangible return on investment for its clients. The move signals to the market that Carpe Data is doubling down on its commitment to solving the core challenges of the claims industry with solutions built on a foundation of deep domain expertise.