Enterprise AI Matures: Automation Anywhere Sees 61% of Bookings from AI

SAN JOSE, CA – April 07, 2026 – A significant shift in the enterprise technology landscape is underway, as businesses move beyond the experimental phase of artificial intelligence and into full-scale production. This trend was cast in sharp relief today as Automation Anywhere announced that AI-powered offerings accounted for a staggering 61% of its software bookings in the fourth quarter. The results suggest that the long-promised era of AI-driven business transformation is no longer a future concept, but a present-day reality.

The automation leader reported double-digit growth in annual recurring revenue (ARR) and a 23% increase in enterprise customers spending over $1 million annually. This financial performance indicates a clear market appetite for deploying practical, scalable AI solutions that solve core business problems, moving companies out of the persistent state of “pilot purgatory” that has stalled many AI initiatives in recent years.

"Companies are moving past pilots and into production by leveraging AI solutions that give them fast time to value and a clear path to scaling their success," said Mihir Shukla, CEO and Board Chairman of Automation Anywhere, in the company's announcement. His statement reflects a broader industry sentiment that the value of AI is now being measured not in potential, but in tangible returns.

Building the Autonomous Enterprise

At the heart of this transition is the rise of agentic AI—intelligent systems capable of reasoning, making decisions, and taking action across complex business processes. Automation Anywhere is championing this evolution through its vision of the “Autonomous Enterprise,” an operating model where core functions in finance, IT, and customer service are run by autonomous systems, with human oversight focused on strategy and exceptions.

This vision is being built through strategic technology integration. The company's 2025 acquisition of Aisera, a specialist in AI for service management, provided a significant boost to its portfolio. The integration allows for the deployment of pre-built AI agents that can autonomously resolve over 80% of common IT and HR support requests, reducing operational friction and freeing up human teams for more complex work.

Further amplifying its capabilities, Automation Anywhere recently announced a strategic collaboration with OpenAI. This partnership combines Automation Anywhere's deep understanding of enterprise processes with OpenAI's advanced reasoning models. The goal is to create a seamless “reasoning-to-action loop,” where AI can interpret complex requests, decide on a course of action, and execute tasks across multiple enterprise systems, all within a governed and secure framework. This approach tackles a core weakness of earlier automation tools, which were often brittle and failed when faced with process variations.

A Crowded Field and Global Validation

Automation Anywhere is not alone in pursuing this vision. The agentic process automation space is a fiercely competitive field, with major players like UiPath, Microsoft Power Automate, and Appian all vying for a share of the rapidly growing market. Competitors are also reporting strong uptake of their AI-powered tools, confirming that the trend toward production-scale AI is industry-wide. This competitive pressure is accelerating innovation, forcing providers to deliver not just powerful technology but also clear, demonstrable business value.

The conversation has also reached the highest levels of global business and policy. At the recent World Economic Forum in Davos, the shift from AI experimentation to real-world deployment was a central theme. As an ICT governor at the forum, Automation Anywhere's CEO Mihir Shukla helped shape discussions on the future of intelligent operations and the agentic enterprise, lending further credence to the concept's viability and importance on a global scale.

The Human Factor in an Automated World

As AI agents take on more sophisticated tasks, questions about the impact on the human workforce inevitably arise. Addressing this concern head-on, Automation Anywhere has committed to a significant reskilling initiative, aiming to train two million individuals in AI and automation skills by 2030. The program, which has already reached over 650,000 learners through free and accessible online education, is a crucial component of a responsible AI adoption strategy.

By partnering with nonprofits and workforce development organizations, the initiative seeks to equip a new generation of workers with the skills needed to thrive alongside intelligent automation. The focus is on preparing people for higher-value roles that require uniquely human capabilities like creativity, critical thinking, and strategic oversight—tasks that complement, rather than compete with, AI agents.

This focus on workforce development underscores a fundamental truth of the current AI-driven transformation: the goal is not to replace humans, but to elevate them. As enterprises continue their journey toward becoming more autonomous, the successful integration of human talent with intelligent systems will be the ultimate determinant of competitive advantage in the new era of work.