Digi Unlocks AI for IoT with New Secure MCP Server

MINNEAPOLIS, MN – February 25, 2026 – Digi International (NASDAQ: DGII) today announced a significant advancement in enterprise technology management with the launch of its Model Context Protocol (MCP) server. This new platform is designed to securely bridge the gap between powerful large language models (LLMs), such as Claude and other enterprise AI assistants, and Digi’s widely deployed device management platforms, Digi Remote Manager® (DRM) and Genesis®. The move signals a fundamental shift from manual, command-based interaction to intelligent, conversational control over vast networks of connected devices and wireless wide-area network (WWAN) deployments.

The introduction of the MCP server empowers organizations to leverage the AI tools they are already adopting, transforming how they monitor, manage, and optimize their critical infrastructure. By enabling natural language queries and AI-driven automation, Digi is poised to accelerate operational efficiency and reduce the inherent complexity of managing distributed enterprise systems at scale.

A New Era of Intelligent Device Management

At its core, the MCP server acts as a sophisticated and secure intermediary. Rather than granting an AI broad, unrestricted system access, it exposes only approved data and actions through a tightly controlled interface. This allows an IT administrator, for example, to simply ask, “Show me all cellular routers in our western region with a signal strength below -100 dBm in the last 24 hours,” and receive an immediate, structured response. This conversational approach replaces the need to navigate complex dashboards or write specific scripts, dramatically streamlining workflows.

The technology is built upon the Model Context Protocol, which is positioned as an open standard for connecting AI tools to external data sources. Following a client-host-server architecture, the MCP server ensures that the LLM (the host) can initiate connections but remains within strict security boundaries managed by the system. Industry observers have likened this standardized approach to a “USB-C for AI,” a universal connector that simplifies integration and eliminates the need for costly and time-consuming custom development for each new tool.

“Digi has always focused on making connectivity and device management more intelligent, scalable, and secure,” said Ron Konezny, President and Chief Executive Officer of Digi International, in the company's announcement. “With the launch of our MCP server for Digi Remote Manager and Genesis, we are giving customers a powerful new way to interact with their connected environments using the AI tools they already trust, unlocking faster decisions, streamlined operations, and new levels of automation across the enterprise.”

Securing the AI-Powered Edge

While the promise of AI is vast, enterprises remain rightfully cautious about integrating these models with sensitive operational data. Digi has addressed this critical concern by embedding security into the foundation of its new offering. The MCP server is engineered with what the company describes as “enterprise-grade security and governance controls,” a claim substantiated by its recent and significant compliance achievements.

Notably, Digi recently became the first WWAN connectivity organization to achieve SOC 2 Type 2 compliance. This rigorous, independent audit verifies that the company maintains a high standard of security, availability, processing integrity, confidentiality, and privacy for customer data. This compliance provides a verified framework of trust that is essential for any organization considering the integration of AI into its core operations.

The security posture extends deep into the Digi Remote Manager platform itself, which boasts over 175 security controls and adheres to standards including ISO27002, NERC CIP, and HIPAA. The platform's integration with the Digi TrustFence® security framework provides a defense-in-depth strategy for device identity and data privacy. Furthermore, the MCP server architecture includes specific protections against AI-related threats, such as session hijacking and “confused deputy” attacks, where an application could be tricked into misusing its authority. This multi-layered approach demonstrates a commitment to responsible AI integration, assuring customers that innovation does not come at the expense of security.

From Complexity to Conversation: Empowering Operations Teams

The most immediate impact of the MCP server will be felt by the operations teams and network engineers on the front lines of managing distributed infrastructure. The technology promises to transform their day-to-day responsibilities, moving them away from tedious manual tasks and toward more strategic, high-value work.

Before this innovation, troubleshooting a connectivity issue across hundreds or thousands of remote devices often involved sifting through disparate logs, manually correlating data points, and running a battery of diagnostic tests. With the MCP server, an engineer can use natural language to ask the integrated AI assistant to analyze telemetry, identify fleet-wide patterns in carrier performance or firmware versions, and surface the likely root cause of a problem in minutes rather than hours. This drastically reduces mean time to resolution (MTTR) and improves overall network uptime.

Key use cases enabled by this technology include:

• Automated Diagnostics: Instantly query device fleets to gain visibility into uptime, signal metrics, and configuration status.
• Proactive Insights: Allow the AI to spot emerging patterns, such as degrading performance across a subset of devices, before they cause a critical failure.
• Simplified Configuration: Generate insights and recommendations for optimizing device configurations to improve performance and ensure compliance.
• Streamlined Workflows: Automate routine tasks like firmware updates or compliance checks based on predefined triggers or natural language commands.

By simplifying these complex processes, Digi is making sophisticated device management more intuitive and accessible, empowering a broader range of personnel to effectively manage the enterprise edge.

A Strategic Milestone in a Connected Future

The launch of the MCP server is not an isolated product release but a capstone on a series of strategic moves that solidify Digi International's leadership position. It follows the company's recent successful deployment of a cellular router solution leveraging next-generation eSIM technology aligned with GSMA SGP.32 standards, which simplifies global connectivity. When combined with its landmark SOC 2 Type 2 compliance, this new AI capability creates a powerful trifecta of innovation across connectivity, security, and intelligent automation.

This cohesive strategy directly addresses the evolving needs of the modern enterprise, where the ability to securely manage a sprawling network of intelligent edge devices is paramount. As the industry moves toward broader adoption of LLMOps—the practice of managing the lifecycle of large language models in production—Digi is providing a practical, secure, and scalable implementation for the high-stakes world of IoT and WWAN management. By enabling this secure, AI-powered interaction with critical infrastructure, Digi is helping to redefine how organizations operate, making enterprise edge deployments smarter, more resilient, and easier to control than ever before.