Credit Acceptance Corporation Named Top Workplace for 14th Consecutive Year

SOUTHFIELD, MI – November 17, 2025 – Credit Acceptance Corporation (CACC), a leading auto financing company, has been recognized as a 2025 Top Workplace in Michigan by the Detroit Free Press, securing the #2 position among large companies – a rank the company has impressively maintained for the past year. This marks the 14th consecutive year the company has received this prestigious award, solidifying its reputation as a leading employer in the state.

Sustained Success: A Culture Built on Trust and Flexibility

The Detroit Free Press Top Workplaces award, based solely on employee feedback collected by Energage, highlights Credit Acceptance’s consistent commitment to fostering a positive and engaging work environment. The company’s sustained success is particularly notable in an era where attracting and retaining talent is increasingly competitive. “We’ve always believed that our people are our greatest asset,” stated a company spokesperson. “This recognition is a testament to our ongoing efforts to create a workplace where everyone feels valued, supported, and empowered to succeed.”

The company’s approach goes beyond traditional perks and benefits, focusing on cultivating a culture of trust and flexibility, particularly through its embrace of remote work. Approximately 95% of Credit Acceptance’s workforce now operates remotely or with flexible scheduling, a strategic shift that appears to be paying dividends in employee satisfaction and productivity. According to internal data, the company has seen a rise in both employee engagement scores and overall retention rates since fully implementing its remote-first policy.

The Remote Work Advantage: Balancing Productivity and Wellbeing

Credit Acceptance’s successful transition to a remote-first model hasn’t been without its challenges, but the company has proactively addressed them through significant investments in technology, communication tools, and virtual team-building activities. “It’s not just about allowing people to work from home,” explained an HR leader at the company. “It’s about creating a virtual environment that replicates the best aspects of a traditional office – the collaboration, the sense of community, and the opportunities for professional development.”

The company utilizes various platforms for communication and collaboration, including video conferencing, instant messaging, and project management tools. Regular virtual town halls and team meetings ensure that employees remain connected and informed. Furthermore, Credit Acceptance has implemented robust cybersecurity measures to protect sensitive data in a remote work environment. “We understand the importance of maintaining a secure and confidential workspace, regardless of location,” the spokesperson stated. This commitment extends to providing employees with the necessary equipment and resources to create productive home offices.

Beyond the Bottom Line: A Commitment to Community and Social Responsibility

Credit Acceptance’s dedication extends beyond its internal culture and encompasses a strong commitment to community involvement and social responsibility. The company actively partners with local organizations to support a range of causes, including Make-A-Wish Michigan, the Sickle Cell Disease Association, the Lupus Foundation, and several food banks. These partnerships demonstrate a genuine desire to make a positive impact on the lives of others. “We believe that companies have a responsibility to give back to the communities they serve,” said a company representative. “It’s not just about doing good; it’s about being a good corporate citizen.”

Financial performance continues to be solid, with a strong return on equity and a stable market capitalization, despite recent fluctuations in the overall economic climate. While correlation isn’t causation, the company’s consistent success on the Top Workplaces list suggests that its investment in employee wellbeing is contributing to its overall financial stability and growth. Analysts note that companies with strong cultures tend to attract top talent, foster innovation, and experience lower employee turnover, all of which can positively impact the bottom line.

Sustaining a Top Workplace Culture for the Long Term

Maintaining a Top Workplace designation for 14 consecutive years requires more than just implementing a few programs or initiatives. It demands a sustained commitment to cultivating a culture of trust, respect, and inclusivity. Credit Acceptance has consistently prioritized employee feedback, regularly conducting surveys and focus groups to identify areas for improvement. The company also invests heavily in leadership development, providing managers with the skills and tools they need to effectively lead and motivate their teams.

One key element of Credit Acceptance’s success is its commitment to diversity and inclusion. The company actively promotes a diverse workforce and fosters an inclusive environment where everyone feels valued and respected. “We believe that diversity is a strength,” a senior leader explained. “It brings different perspectives and ideas to the table, which ultimately leads to better decision-making and innovation.” The company offers various employee resource groups to support and empower diverse communities within the organization.