CIVIE Earns Key Cyber Certification, Raising the Bar for AI in Radiology

PLANO, TX – January 12, 2026 – In a move that underscores the escalating importance of cybersecurity in healthcare, CIVIE, a provider of AI-powered radiology solutions, has achieved HITRUST e1 Certification for its entire technology platform. The certification validates that the company’s integrated ecosystem meets essential, high-level standards for protecting sensitive patient data against a backdrop of rising cyber threats.

The announcement comes as the healthcare industry grapples with an unprecedented wave of cyberattacks. With over 133 million patient records breached in the U.S. in 2024 alone and ransomware attacks crippling hospital operations, the security of third-party technology vendors has become a paramount concern for healthcare providers.

CIVIE’s platform, which includes a Radiology Information System (RIS), Picture Archiving and Communication System (PACS), and AI-powered dictation tools, is now verified by one of the industry's most recognized security organizations. “HITRUST Certification demonstrates CIVIE’s commitment to managing information risk and protecting sensitive data through a proven and transparent assurance process,” said Gregory Webb, CEO of HITRUST. “This achievement reflects the organization’s proactive approach to cybersecurity and trust.”

The New Baseline for Trust

The HITRUST e1 (Essentials, 1-year) Certification is designed to provide a foundational, yet rigorous, level of security assurance. It involves an independent, third-party validation of 44 essential security controls. While it is the most streamlined of HITRUST's offerings, it serves as a critical benchmark for what experts call “essential cybersecurity hygiene.”

Achieving this certification demonstrates that a vendor has implemented fundamental practices to mitigate common cyber threats. The framework aligns with established standards from the National Institute of Standards and Technology (NIST) and the International Organization for Standardization (ISO), providing a reliable baseline that helps healthcare organizations streamline their own vendor risk assessments. For a company like CIVIE, whose cloud-based systems manage the entire radiology journey from exam orders to payment, this certification is more than a badge—it's a core component of its value proposition.

“At the heart of everything we do is our commitment to our patients,” stated James Moore, CIVIE Chief Information Security Officer, in the company's announcement. “Our patients deserve to know that their most sensitive data is handled with the utmost care, and this certification is our promise to them.”

Securing Innovation in the AI Era

CIVIE’s focus on integrating artificial intelligence across its product suite places it at the forefront of medical innovation, but also at the intersection of a complex security challenge. AI offers tremendous potential to increase physician productivity and diagnostic accuracy, with CIVIE's proprietary models designed to automate workflows and provide context-aware image retrieval. However, AI systems also introduce new attack surfaces and amplify data privacy concerns.

The healthcare sector is increasingly aware of this double-edged sword. While AI can be harnessed to detect threats more effectively, malicious actors are also leveraging it to create more sophisticated phishing schemes and malware. By subjecting its AI-driven platform to HITRUST scrutiny, CIVIE is addressing these concerns head-on, signaling to the market that its pursuit of innovation is coupled with a deep-seated commitment to security.

This proactive stance is critical in an environment where regulators are increasing pressure. The U.S. Department of Health and Human Services (HHS) has been actively updating its guidance, releasing new Cybersecurity Performance Goals (CPGs) and signaling forthcoming updates to the HIPAA Security Rule to better address modern threats. For healthcare providers, partnering with vendors who can demonstrate compliance is no longer optional.

A Differentiator in a Competitive Market

The radiology technology market is a crowded and competitive field. CIVIE, which was formed after a partnership between its leadership and private equity firm WindRose Health Investors, is vying for market share against numerous established players. In this context, the HITRUST e1 certification serves as a powerful competitive differentiator.

For hospital CIOs and CISOs tasked with vetting countless technology partners, a verifiable, third-party security certification can significantly shorten the procurement cycle. It provides a level of assurance that is difficult to achieve through questionnaires and self-attestations alone, especially when considering that third-party vendor breaches are a primary vector for major security incidents.

The company’s recent partnerships suggest this strategy is resonating. Riverside Healthcare, an integrated system in Illinois, partnered with CIVIE to modernize its radiology operations, reporting significant decreases in imaging turnaround times and improved reporting standards. Similarly, Prime Healthcare selected the company's platform to enhance medical imaging across eight newly acquired hospitals, citing its ability to deliver results in complex ecosystems.

These collaborations, built on the promise of operational efficiency and enhanced patient care, are now further strengthened by a public and validated commitment to data security. As healthcare continues its rapid digital transformation, the ability to prove that patient data is secure is becoming as important as the functionality of the technology itself. CIVIE's certification is a clear acknowledgment of this reality, setting a benchmark that competitors will likely be compelled to follow.