Carefeed Taps Health Tech Veteran Mike Collette to Scale Senior Care Ops

By Matthew Richardson

CINCINNATI, OH – March 10, 2026 – In a strategic move signaling aggressive growth ambitions, senior living technology platform Carefeed has appointed Mike Collette, the founder and architect of patient engagement giant PatientPoint, to its Board of Directors. The appointment brings a heavyweight from the health tech arena into the rapidly evolving and intensely competitive senior care sector, leveraging decades of experience in scaling technology companies to address the industry's profound operational challenges.

For Carefeed, a company founded in 2020 with a mission to unify fragmented workflows in long-term care, Collette’s inclusion is more than a prestigious addition—it's a calculated play to accelerate its trajectory. The move aims to pair Carefeed's purpose-built platform, already used in over 2,000 communities, with the seasoned strategic guidance that transformed a small startup into a national leader in point-of-care technology.

“Mike’s track record of building healthcare technology companies is exactly the kind of expertise we want as we continue to scale,” said Terry Wall, CEO of Carefeed, in the official announcement. “He’s a trusted leader with deep experience growing platforms that improve how healthcare organizations connect and operate. We’re thrilled to welcome him to the Carefeed Board of Directors.”

A Blueprint for Scaling Disruption

Mike Collette’s reputation is built on the remarkable growth story of PatientPoint. Under his leadership, the company evolved from a provider of print-based materials into a digital-first powerhouse in patient engagement. He spearheaded its transformation, recognizing early the power of technology to enhance communication at the point of care. By 2020, nearly 80% of PatientPoint's revenue was generated from digital solutions, a testament to a successful and forward-thinking pivot.

This transformation was fueled by strategic capital and innovation. Collette was instrumental in securing a $140 million capital infusion in 2017, which financed a massive expansion of the company's digital signage network and product development. He guided PatientPoint to become the first in its field to introduce interactive digital solutions directly into the exam room, fundamentally changing patient-provider interactions. The company's reach grew to over 35,000 medical practices, touching more than 750 million patient visits annually.

This journey of expansion also involved strategic consolidation, including a pivotal 2021 merger with Outcome Health to form PatientPoint Health Technologies, and culminated in the company's acquisition by private equity firm Advent International in 2025. This history of navigating mergers, securing significant financing, and executing strategic growth initiatives is precisely the experience Carefeed is looking to harness. The connection is further deepened by CEO Terry Wall's own history, having previously served as a Senior Vice President at PatientPoint, suggesting a pre-existing alignment of vision and strategy.

Confronting an Industry at a Crossroads

The senior living and long-term care industry is facing a perfect storm of challenges that makes technology-driven efficiency not just a luxury, but a necessity for survival. Facilities are grappling with a severe and persistent staffing crisis, where burnout from administrative overload is a primary driver of turnover. Care teams are often forced to manage critical resident information across a patchwork of disconnected tools, from paper binders to outdated software, leading to communication breakdowns and operational friction.

Furthermore, the lack of interoperability between essential systems—like Electronic Health Records (EHRs) and Human Resources Information Systems (HRIS)—creates data silos that prevent a holistic view of resident care and organizational performance. Compounding these issues are rising regulatory demands and the financial constraints that limit investment in new technology. This environment creates a significant administrative burden that pulls skilled caregivers away from their primary mission: providing direct care to residents.

Carefeed was built to address this specific pain point. The platform acts as a central nervous system for a care community's operations. By bringing workflows for admissions, maintenance, communication, and daily staff coordination into a single, shared system, it aims to eliminate redundant paperwork, standardize processes, and ensure that information flows seamlessly between departments, staff, residents, and their families. It is designed to work alongside existing EHR and HRIS systems, filling a crucial operational gap that these clinical and HR-focused tools often leave open.

A Vision for a More Connected Future

The appointment of Collette aligns with a broader digital transformation sweeping through the elder care industry. The sector is rapidly moving beyond basic amenity upgrades and toward sophisticated technological solutions that can deliver measurable improvements in care quality and operational sustainability. Innovations in predictive analytics, remote monitoring with wearables, and telehealth are no longer futuristic concepts but emerging standards of care.

In this context, Collette’s vision for leveraging technology to optimize healthcare delivery and save providers time is highly relevant. His focus at PatientPoint was on improving engagement and understanding in the exam room. At Carefeed, that philosophy can be translated to the entire senior living ecosystem—improving communication between staff, ensuring families are informed and feel connected, and giving leadership clear insight into operational bottlenecks and patterns.

“Carefeed is solving complex and ever-changing challenges for care teams,” Collette stated. “I look forward to supporting Carefeed’s growth trajectory to further help communities improve the clients’ daily operations and processes with greater confidence.”

His role will likely involve guiding Carefeed as it navigates the competitive landscape. The senior living tech market is crowded with a wide range of providers, from comprehensive EHR giants like PointClickCare and MatrixCare to specialized communication and engagement platforms. For a focused operational platform like Carefeed, strategic differentiation and flawless execution are paramount. Collette's experience in building a dominant brand and navigating a complex market will be invaluable in solidifying Carefeed's position as a leader in its niche.

By bringing on a proven builder of health tech enterprises, Carefeed is making a clear statement about its intentions. The company is not just aiming to be another software vendor; it is positioning itself to be a foundational technology partner for the future of senior living, armed with the leadership to turn that ambitious vision into a reality.