A Decade of Dominance: JND's Unbroken Streak in Class Action Administration

SEATTLE, WA – March 24, 2026 – By Alexander Harris

In a demonstration of sustained excellence, JND Legal Administration has been named the Best Class Action Claims Administrator by The National Law Journal for a tenth consecutive year, securing its fifth straight induction into the publication's prestigious Hall of Fame. The award, part of the 15th annual 'Best Of' survey, coincides with the firm's 10th anniversary, marking a significant milestone in its journey from a promising startup to an undisputed leader in the complex world of legal administration.

This is not just another award; it is a powerful affirmation from the legal community itself. The National Law Journal's 'Best Of' awards are determined by votes from thousands of lawyers and legal administrators—the very professionals who rely on these services daily. To be inducted into the Hall of Fame requires a company to have consistently ranked at the top of its category for years, transforming the honor from a simple win into a testament of enduring trust and operational superiority.

A Decade of Recognition

Founded in 2016 by industry veterans Jennifer Keough, Neil Zola, and David Isaac, JND made an immediate impact, winning the 'Best Of' award in its inaugural year of operation. Maintaining that top spot for a full decade highlights a remarkable consistency in a highly competitive field.

"As we celebrate JND's 10th anniversary, we are grateful to our clients whose trust has made this remarkable decade of growth possible," said Jennifer Keough, CEO and Co-Founder of JND. "We are proud to have been recognized by numerous ALM publication top awards every year since our founding, and we look forward to continuing to deliver the best-in-class service our clients expect."

This consistent recognition extends beyond the national stage. JND has also garnered top rankings in regional ALM Media programs, including 'Best of the Midwest,' 'Best of New York Law Journal,' and 'Best of Texas Lawyer,' showcasing a broad and deeply rooted reputation for excellence across the country.

The Architects Behind Billion-Dollar Justice

Behind the accolades lies the immense responsibility of managing some of the largest and most complex legal settlements in U.S. history. Claims administrators like JND are the critical, often unseen, operational engines that turn a court-approved settlement into tangible justice for millions of class members. The firm's portfolio is a testament to its capabilities, featuring multi-billion-dollar cases that have reshaped industries.

JND is the court-appointed settlement administrator for the landmark $2.67 billion Blue Cross Blue Shield Antitrust Settlement. In this massive undertaking, the company was tasked with notifying over 100 million potential class members—a logistical challenge of incredible scale—regarding allegations that Blue Cross Blue Shield entities violated antitrust laws. The successful administration of this fund is crucial for ensuring that individuals and companies who paid for health insurance receive their portion of the historic settlement.

Further cementing its role in precedent-setting litigation, JND is also managing the $1.5 billion Anthropic Copyright Settlement. Considered the largest copyright settlement in U.S. history, the case involves claims that the AI company Anthropic used copyrighted books to train its AI models. JND's role includes the complex task of identifying and contacting hundreds of thousands of authors and publishers to facilitate claims, a process that has already seen over 350,000 works claimed. The firm's work is pivotal in compensating creators and navigating the new legal frontiers of artificial intelligence.

The firm also serves as the administrator for the $1 billion Realtors Antitrust Settlements, further demonstrating the trust placed in it by law firms on both sides of the aisle, government agencies, and Fortune 500 companies to handle high-stakes, high-profile matters.

From Startup to Industry Pillar

JND's journey over the past decade reflects a broader evolution in the legal services industry. The company's rapid growth from a three-person startup to an organization with over 300 employees across four national offices underscores the increasing demand for specialized, technologically advanced legal support.

In December 2021, JND was acquired by Sedgwick, a leading global provider of technology-enabled risk and business solutions. This strategic move was not merely an acquisition but an integration of complementary strengths. The acquisition provided JND with the global reach and resources of a larger entity while bolstering Sedgwick’s legal service offerings with JND's best-in-class expertise. The move is indicative of a wider industry trend toward consolidation, where specialized service providers with proven track records become essential components of larger professional services firms.

While rooted in class action administration, JND has strategically diversified its services. Its eDiscovery division, JND eDiscovery, has achieved RelativityOne Gold Partner status—a distinction held by only a handful of companies worldwide—and has been lauded for its innovative software solutions. This expansion into litigation support, incident response, and legal notice services has positioned JND as a comprehensive partner for legal professionals navigating complex challenges.

The Bedrock of Trust in a Competitive Field

In the competitive landscape of legal administration, where firms like Epiq, Stretto, and Angeion Group also vie for market share, a decade-long winning streak is no small feat. JND's success is built on a foundation of trust, validated not only by awards but by the consistent choice of top-tier law firms and corporations to manage their most sensitive matters. Client testimonials frequently praise the firm's deep expertise and its principals' hands-on approach to navigating intricate settlements.

Independent industry awards corroborate the story told by The National Law Journal. For instance, JND has been named the "Most Trusted Class Action Administration Specialist" by New World Report's Legal Elite Awards, further solidifying its reputation for reliability and integrity.

Ultimately, JND's continued recognition reflects its mastery of a critical niche within the legal ecosystem. The firm has proven its ability to combine technological prowess, logistical precision, and an unwavering commitment to client service. As the legal landscape grows ever more complex, the role of expert administrators becomes increasingly vital, and JND has firmly established itself as the standard-bearer in the field.