Software & SaaS

Sanas introduces a hybrid AI model turning call center reps into bot supervisors. Will managing four concurrent calls elevate workers or accelerate burnout?

As generative AI hype cools, legal tech incumbent Litera is restructuring its C-suite to solve enterprise software's biggest bottleneck: actual user adoption.

As AI moves from pilot to production, ISO 42001 certification has become the mandatory baseline for enterprise trust and vendor procurement.

As return-to-office friction mounts, a new tripartite alliance blends agentic AI, physical logistics, and facilities management to fix the corporate workplace.

Veriff's top ranking on G2 highlights a massive shift in KYC compliance. Address checks are no longer just about mail—they are frontline fraud shields.

Coheso Memory tackles institutional amnesia in corporate legal teams by using AI to transform daily judgment calls into lasting, approved precedent.

Listrak and SiteVibes have united real-time loyalty signals with cross-channel execution, offering a blueprint for the future of retail personalization.

As AI agents take over software testing, TestMu AI’s new evidence packs provide the missing link: immutable, portable proof of exactly what the AI did.

MadCap's latest release signals a structural transition in tech docs, trading custom APIs for universal AI agent protocols and semantic RAG formatting.

With 79% of enterprises reversing AI actions, Kore.ai's Autoloop promises a self-healing era, replacing fragile prompt engineering with autonomous trust.

Hightouch's appointment of an industry veteran signals a massive shift in how global brands handle data privacy, automation, and warehouse-native marketing.

As global volatility rises, AlphaSense partners with the Economist Intelligence Unit to embed macro forecasting into its AI-powered financial desktop.

Australian cycling brand MAAP adopts Bamboo Rose’s AI-native TotalPLM to eliminate operational bottlenecks and accelerate its global expansion strategy.

As enterprises pour billions into generative AI, a new 451 Research report reveals how ActivTrak is shifting from employee monitoring to measuring real AI ROI.

As generative AI hype fades, multinational giants are pivoting to agentic decision intelligence to automate global supply chains and reshape white-collar work.

As AI search engines replace traditional procurement workflows, a new report reveals why tech incumbents dominate and how challengers can survive.

As AI and privacy laws kill third-party cookies, Meta's open-source MMM pioneer Gufeng Zhou joins Fospha to bring real-time measurement to the enterprise.

By appointing veteran sales and marketing leaders, SIOS Technology is telegraphing a major push to capture the booming hybrid cloud resilience market.

BookingCentral’s new AI Connector lets rental operators query their fleet and customer data in plain English, bypassing complex dashboards and spreadsheets.

Castle Connolly's new partnership with rater8 reveals a stark reality for 2026: clinical excellence means little if AI algorithms can't find your practice.