Zscaler Promotes Ross Tackett to Chief Revenue Officer Amid…

Event summary

Ross Tackett, previously Head of Worldwide Sales at Zscaler, appointed as Chief Revenue Officer effective October 1, 2026.
Tackett succeeds Mike Rich, who is stepping down for personal reasons but will remain as a strategic advisor through December 31, 2026.
Tackett brings over three decades of technology sales leadership experience, including roles at ServiceNow and Dell.
Zscaler emphasizes Tackett's operational discipline and global scale experience as critical for scaling the company's Zero Trust Exchange platform.

The big picture

Zscaler's appointment of Ross Tackett as CRO underscores the company's focus on operational discipline and global scale as enterprises increasingly adopt Zero Trust architecture. The transition comes at a critical time as Zscaler aims to defend its position in the cybersecurity market against AI-driven threats and legacy infrastructure modernization. Tackett's extensive experience in scaling multi-billion-dollar enterprise go-to-market organizations will be pivotal in driving Zscaler's commercial expansion.

What we're watching

Execution Risk: How Tackett will manage the transition and maintain momentum in Zscaler's global sales organization.
Market Positioning: Whether Zscaler can sustain its leadership in Zero Trust security amid increasing AI-driven threats.
Strategic Growth: The pace at which Zscaler can scale its commercial engine to capitalize on the shift from legacy firewall and VPN-based security.