Forrester Study: Zip’s AI Platform Delivers 386% ROI for Global Enterprises

Event summary

  • Forrester Consulting’s Total Economic Impact study found Zip’s AI platform delivers 386% ROI for large enterprises, paying for itself in under 6 months.
  • The study interviewed decision-makers at four global enterprises with revenues ranging from $10 billion to $45 billion.
  • Zip’s platform enabled a 3.3% average savings on all spend flowing through it, a 70% reduction in time spent on procurement requests, and a 4-5X reduction in IT effort.
  • Zip has delivered over $6 billion in total customer savings and was named a Visionary in the 2026 Gartner Magic Quadrant for Source-to-Pay Suites.

The big picture

Zip’s study results underscore the growing demand for AI-driven procurement solutions that deliver measurable cost savings and efficiency gains. As enterprises continue to seek ways to optimize their spend and streamline operations, Zip’s platform positions itself as a critical tool in the modern procurement landscape. The company’s recognition in the Gartner Magic Quadrant further solidifies its standing as a disruptive force in the enterprise software market.

What we're watching

Market Expansion
How Zip will leverage this validation to penetrate new industries and larger enterprises.
Competitive Positioning
Whether Zip can sustain its lead against legacy procurement software providers with this proven ROI.
AI Integration
The pace at which Zip will integrate more advanced AI capabilities to further enhance its platform.

Related topics

ROI