Zapier, Inc.

Zapier, Inc. is an American software company that provides a low-code/no-code platform for business process automation and application integration services. Founded in 2011 and officially launched in 2012, its mission is to make automation accessible to everyone. The company operates as a fully remote entity, with its official headquarters located in San Francisco, California.

Zapier's core offering allows users to connect over 9,000 web applications and create automated workflows, known as "Zaps," which consist of triggers and subsequent actions across different apps. Beyond its primary automation platform, Zapier offers products such as Zapier Tables (a no-code database), Zapier Interfaces (for building custom web interfaces and forms), and Zapier Canvas (a workflow planning tool). The platform also incorporates AI tools like Zapier Copilot for workflow creation and supports the development of AI agents and chatbots, catering to a wide range of market segments including marketing, sales, support, and operations teams.

Led by Co-Founder and CEO Wade Foster, Zapier has been actively expanding its capabilities, particularly in the realm of artificial intelligence. Recent developments include a strategic shift towards AI orchestration and the integration of advanced AI features such as AI-built forms and data enrichment. The company has also made several acquisitions, including Vowel (an AI video conferencing tool) in March 2024, NoCodeOps in July 2024, and Utopian Labs in October 2025, further solidifying its position in the automation and AI landscape. In 2026, Zapier introduced AutomationBench, an open benchmark for AI models, and new AI guardrails.