Workato Tops Gartner Peer Insights for iPaaS with 4.9-Star Rating
Event summary
- Workato named Gartner Peer Insights Customers’ Choice for iPaaS for the third consecutive year, scoring 4.9/5.0 from 112 reviews as of June 30, 2026.
- 97% of customers willing to recommend Workato, with zero reviews below four stars.
- Workato AIRO™ general availability launched in July 2026, introducing multi-agent system for enterprise AI orchestration.
- Platform supports over 14,000 applications and serves half the Fortune 500.
The big picture
Workato's repeat Gartner recognition underscores the growing enterprise demand for neutral AI orchestration platforms. The launch of AIRO positions the company at the forefront of agentic AI adoption, addressing critical needs around governance and scalability. With half the Fortune 500 as customers, Workato's strategic advantage lies in its ability to unify disparate systems while mitigating vendor lock-in risks.
What we're watching
- AI Adoption Pace
- How quickly enterprises will integrate Workato AIRO into mission-critical workflows.
- Competitive Differentiation
- Whether Workato can sustain its customer satisfaction lead amid iPaaS market consolidation.
- Enterprise Governance
- The extent to which Workato's governance framework influences AI deployment standards.
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