SMBs Pivot to MSPs as AI-Driven Cyberattacks Overwhelm Internal Teams

Event summary

  • 91% of organizations fear AI-driven cyberattacks, with 75% experiencing at least one incident in the past year.
  • 54% lack the ability to deliver continuous 24/7 monitoring, and 67% need additional support for compliance demands.
  • 48% of organizations already rely on managed service providers (MSPs) to supplement their internal teams.
  • 44% of organizations are willing to pay more for AI-powered detection and response.
  • 75% of organizations expect their cybersecurity budgets to increase over the next two years.

The big picture

The research highlights a fundamental shift in cybersecurity delivery, driven by the complexity and scale of AI-powered threats. Organizations are moving away from internal, fragmented approaches toward integrated, always-on security services provided by MSPs. This trend is accelerating despite economic uncertainty, with 75% of organizations expecting increased cybersecurity budgets over the next two years. The findings underscore the evolving role of MSPs as strategic partners rather than secondary support.

What we're watching

MSP Growth
How the shift to MSP-led security models will affect the market share and revenue of managed service providers.
AI Integration
The pace at which AI-powered detection and response capabilities will become standard in cybersecurity offerings.
Regulatory Compliance
Whether organizations can sustain the growing compliance demands with the help of MSPs.

Related topics

Cybersecurity