CIMB Niaga Migrates Core Banking to Pega Cloud in Indonesia First
Event summary
- CIMB Niaga completed its first-of-its-kind migration of core banking workflows to Pega Cloud on February 26, 2026.
- The modernization initiative focused on customer servicing, operations, and decision-making processes.
- Virtusa led the project, transforming on-premise Pega systems into a scalable, cloud-based platform.
- The migration was completed on schedule with minimal disruption to operations.
The big picture
This migration marks a significant step in Indonesia's digital banking evolution, demonstrating how legacy systems can be securely modernized without disrupting operations. As Indonesia's digital economy grows, cloud adoption is becoming a key differentiator for financial institutions aiming to enhance agility and customer experience. The success of this project could influence broader industry trends in Southeast Asia's banking sector.
What we're watching
- Industry Precedent
- Whether this migration sets a new standard for digital banking modernization across Indonesia.
- Operational Impact
- How the cloud transition affects CIMB Niaga's ability to scale and innovate.
- Competitive Dynamics
- The pace at which other Indonesian banks adopt similar cloud-driven modernization strategies.
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