United Parks & Resorts Shuffles Leadership Amid Growth Push
Event summary
- Kyle Miller promoted to President, effective September 22, 2026.
- Scott Maupin takes over as Chief Parks Operating Officer.
- Christopher Finazzo, Chief Commercial Officer, departs the company.
- Miller has 30+ years of experience within the organization.
- Maupin brings 30+ years of theme park and hospitality operations experience.
The big picture
United Parks & Resorts' leadership updates reflect a strategic emphasis on operational expertise and growth. The promotions of Miller and Maupin, both with extensive industry backgrounds, signal a focus on leveraging internal talent to drive performance. The move comes amid a competitive landscape where operational efficiency and guest experience are key differentiators. With 13 parks across seven markets, the company's ability to maintain consistency in experience and animal care initiatives will be critical.
What we're watching
- Operational Continuity
- How Miller's deep internal experience will impact the execution of United Parks' growth strategy.
- Strategic Focus
- Whether Maupin's expanded role will drive operational excellence across the diverse park portfolio.
- Leadership Transition
- The pace at which Finazzo's departure might affect commercial operations and strategic partnerships.