Unisys Retains Leader Status in NelsonHall's Digital Workplace Services Assessment
Event summary
- Unisys named a Leader in NelsonHall's 2025 Advanced Digital Workplace Services (ADWS) report for the sixth consecutive year.
- High marks in AI Capabilities, Microsoft-focused offerings, and both Build and Run Services Capabilities.
- Plans to double field services business by end of 2027.
- NelsonHall highlights Unisys' Service Experience Accelerator (SEA) for GenAI-led environment transitions.
The big picture
Unisys' sustained recognition as a Leader in NelsonHall's ADWS assessment underscores its strategic focus on AI and Microsoft-driven digital workplace solutions. The company's ability to integrate AI with change management and field services positions it well in an industry increasingly prioritizing scalable, secure digital transformation. With plans to expand its field services business, Unisys is betting on frontline worker capabilities as a key differentiator in the AI-enabled enterprise landscape.
What we're watching
- AI Execution
- How Unisys will operationalize its AI capabilities to maintain leadership in digital workplace services.
- Microsoft Synergy
- Whether Unisys can sustain its competitive edge through deepened Microsoft partnerships, particularly with Copilot.
- Field Services Growth
- The pace at which Unisys scales its field services business and its impact on overall market positioning.
Related topics