KC CARE Health Center Leverages UKG to Combat Staffing Challenges, Boost Efficiency

Event summary

  • KC CARE Health Center, a Kansas City-based nonprofit healthcare provider, implemented UKG Ready suite and Great Place To Work insights.
  • The organization has tripled its patient population and increased revenue by 40% over the last five years.
  • KC CARE achieved a 92% employee retention rate and a 60% increase in overall efficiency within 18 months of implementation.
  • The organization reduced recruiting time by 95% and payroll processing by 85%.

The big picture

The healthcare sector is grappling with severe workforce shortages and burnout, exacerbated by rapid patient volume growth. KC CARE's adoption of UKG and Great Place To Work highlights a growing trend among nonprofits to leverage technology and employee experience initiatives to improve retention and operational efficiency, potentially setting a precedent for other organizations facing similar challenges. The success underscores the increasing importance of data-driven decision-making in managing frontline workforces.

What we're watching

Scalability
Whether KC CARE's success with UKG can be replicated by other rapidly growing healthcare providers facing similar staffing pressures and resource constraints.
Cost Pressures
How UKG’s ability to optimize compensation strategies will be tested as KC CARE navigates ongoing funding challenges and economic uncertainty.
Data Privacy
The extent to which KC CARE's reliance on UKG’s data and AI-driven insights will be subject to increasing regulatory scrutiny and employee privacy concerns.

Related topics

Revenue Growth