Truvista Fiber Warns of Spring Digging Risks to Fiber Networks
Event summary
- Truvista Fiber issued a spring digging safety reminder on April 6, 2026, urging customers to call 811 before outdoor projects.
- The warning comes during National Safe Digging Month to prevent accidental damage to fiber and other underground utilities.
- Mike Petty, Truvista Fiber COO, emphasized the importance of preventing service disruptions through proper utility location.
- Homeowners are advised to request utility locates at least three business days before digging.
The big picture
Truvista Fiber's campaign highlights the growing operational risks telecom providers face as more homeowners undertake DIY projects. With fiber networks increasingly vulnerable to accidental damage, proactive measures like 811 notifications are becoming critical for maintaining service reliability. The initiative also reflects broader industry trends toward customer education as a means of mitigating infrastructure risks.
What we're watching
- Infrastructure Protection
- How effective Truvista Fiber's campaign will be in reducing accidental damage to its fiber network during spring digging season.
- Customer Compliance
- Whether homeowners will consistently follow the 811 notification process before digging, reducing service outages.
- Regulatory Alignment
- The extent to which state 811 services will enhance coordination with fiber providers to improve underground utility marking.
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