SMBs Ramp Up AI Adoption but Struggle with Talent Gaps

Event summary

  • 76% of SMBs expect to increase AI use in the next 12 months, per TriNet-sponsored survey.
  • Only 19% feel prepared to recruit or develop AI skills, highlighting a capability gap.
  • 56% anticipate difficulty determining which AI skills their organizations actually need.
  • 70% report AI is driving demand for human capabilities like creativity and intuition.
  • 79% agree AI is driving the need to upskill existing talent.

The big picture

The survey underscores the accelerating AI adoption among SMBs, driven by the need for operational efficiency and competitive advantage. However, the talent gap in AI skills poses a significant challenge, requiring SMBs to reimagine workforce strategies and invest in upskilling programs. This trend highlights the broader industry shift towards human-AI collaboration, where human capabilities like creativity and intuition become complementary to AI tools.

What we're watching

Skill Development
How SMBs will bridge the AI skills gap through training and recruitment.
Human-AI Collaboration
Whether SMBs can effectively integrate human creativity with AI tools.
Ethical Deployment
The pace at which SMBs prioritize ethical AI deployment through human judgment.