The Hackett Group Ties Up with ServiceNow to Drive AI ROI for Enterprises
Event summary
- The Hackett Group joined the ServiceNow Partner Program as a Consulting and Implementation partner on June 17, 2026.
- The partnership aims to help enterprises identify high-value AI opportunities using Hackett AI XPLR™ and the ServiceNow AI Platform.
- The collaboration focuses on accelerating workflow transformation and value realization across enterprises.
- The Hackett Group's AI platforms are powered by domain-specific insights from leading global organizations.
The big picture
The partnership between The Hackett Group and ServiceNow addresses a critical gap in the AI transformation market: helping enterprises identify and prioritize high-value AI initiatives. As AI investments surge, many organizations struggle to determine which opportunities will deliver meaningful business value. This collaboration aims to bridge that gap by combining Hackett's process-first approach with ServiceNow's execution capabilities, potentially setting a new standard for AI-driven workflow transformation.
What we're watching
- Execution Pace
- How quickly enterprises adopt the combined Hackett and ServiceNow AI solutions to drive measurable ROI.
- Market Differentiation
- Whether the partnership can stand out in a crowded AI consulting and implementation market.
- Scalability Challenges
- The pace at which the partnership can scale its offerings across diverse enterprise workflows.
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