TeamViewer Tops Connected Worker Platforms for Third Straight Year
Event summary
- TeamViewer named sole Best-in-Class in PAC Innovation RADAR for Connected Worker Platforms, Europe 2026.
- PAC evaluated twelve vendors on strategy, portfolio, market growth, and partner ecosystem.
- TeamViewer Frontline deployed in major logistics operations including Samsung SDS and Volvo Group.
- GE Aerospace uses TeamViewer Frontline Upskill for AR-based aircraft engine training.
- TeamViewer integrates with SAP, Siemens, ServiceNow, Salesforce, and Manhattan Associates.
The big picture
TeamViewer's third consecutive Best-in-Class recognition underscores the shifting demand in connected worker platforms toward AI-driven solutions that integrate seamlessly with existing business systems. The company's strategy of deepening partnerships rather than expanding into adjacent categories positions it uniquely as logistics and manufacturing sectors increasingly rely on digital transformation to enhance frontline productivity.
What we're watching
- Market Differentiation
- Whether TeamViewer's focus on deep integrations with existing enterprise systems can sustain its lead over competitors expanding into adjacent categories.
- AI Adoption
- The pace at which AI-driven work instructions and real-time expert support become standard in connected worker platforms.
- Enterprise Scaling
- How TeamViewer's ability to move customers from pilot projects to enterprise-wide adoption will impact its market share growth.
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