TeamViewer Ascends G2 Rankings, Bets on Autonomous Endpoint Management
Event summary
- TeamViewer ranked #2 on G2’s 2026 Best IT Infrastructure Software list.
- The ranking is based on customer reviews and market presence data, reaching over 100 million buyers annually.
- TeamViewer is positioning itself to define Autonomous Endpoint Management (AEM) through its TeamViewer ONE platform.
- TeamViewer achieved pro forma revenue of approximately €768 million in 2025.
- Debbie Lillitos is the current Chief Customer Officer at TeamViewer.
The big picture
TeamViewer’s G2 ranking validates its strategic pivot towards AI-driven automation and Autonomous Endpoint Management. This positioning reflects a broader trend of enterprises seeking to reduce IT complexity and reliance on manual processes, particularly in the face of labor shortages. The company’s ability to translate this recognition into sustained revenue growth and market share gains will depend on successful execution of its AEM vision and navigating a competitive landscape.
What we're watching
- AEM Adoption
- The success of TeamViewer’s AEM strategy hinges on broader enterprise adoption of autonomous endpoint management solutions, which remains an emerging market.
- Customer Retention
- While the G2 ranking reflects positive customer sentiment, maintaining this advocacy will be crucial as TeamViewer integrates AI and expands its platform capabilities.
- Competitive Landscape
- The IT infrastructure software space is intensely competitive; TeamViewer must demonstrate sustained differentiation and innovation to defend its #2 position.
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