TeamViewer Retains Leader Status in Gartner DEX Magic Quadrant for Third Year
Event summary
- TeamViewer named a Leader in Gartner's 2026 Magic Quadrant for Digital Employee Experience (DEX) Management Tools for the third consecutive year.
- TeamViewer ONE platform integrates DEX, remote support, and endpoint management on a single AI foundation.
- Tia, TeamViewer's intelligent agent, now enables AI-powered scripting for automated remediation.
- TeamViewer reported 2025 revenue of EUR 768 million, with 620,000 customers globally.
The big picture
TeamViewer's continued recognition as a Leader in Gartner's Magic Quadrant underscores its strategic shift from reactive dashboards to proactive, AI-driven resolution. This aligns with broader industry trends toward autonomous IT management and digital employee experience optimization. With a strong revenue base and a growing emphasis on AI, TeamViewer is positioning itself as a key player in the evolving digital workplace landscape.
What we're watching
- AI Integration
- How TeamViewer's AI-driven approach will affect its competitive positioning in the DEX market.
- Autonomous Endpoint Management
- Whether TeamViewer can sustain its leadership as it evolves DEX into Autonomous Endpoint Management.
- Market Expansion
- The pace at which TeamViewer can expand its customer base beyond its current 620,000 clients.
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