Tangerine Tops Forbes' Best Banks List in Canada for Second Straight Year
Event summary
- Tangerine Bank ranked #1 in Canada on Forbes' World's Best Banks 2026 list for the second consecutive year.
- The ranking is based on feedback from over 50,000 consumers across 34 countries, evaluating criteria such as customer service, digital service, and financial advice.
- Tangerine has also been the most awarded midsize bank by the J.D. Power Canada Retail Banking Satisfaction Study for 14 consecutive years as of 2025.
- The bank was launched as ING DIRECT Canada in 1997 and acquired by Scotiabank in 2012.
The big picture
Tangerine's consecutive top rankings underscore its strong position in Canada's digital banking sector. The bank's focus on customer satisfaction and seamless digital experiences aligns with broader industry trends favoring user-centric financial services. As a subsidiary of Scotiabank, Tangerine's performance also reflects the strategic benefits of its independent operation model.
What we're watching
- Sustainability of Leadership
- Whether Tangerine can maintain its top ranking amidst increasing competition in the digital banking space.
- Digital Innovation
- The pace at which Tangerine integrates advanced digital solutions to enhance customer experience.
- Market Expansion
- How Tangerine leverages its Forbes recognition to attract new customers and expand its market share.
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