Ziosk Expands Pay-at-Table Tech with Gringo’s Tex-Mex and Jimmy…

Event summary

Ziosk has partnered with Gringo’s Tex-Mex and Jimmy Changas to deploy its Drop & Pay™ handheld payment solution across all locations.
Drop & Pay™ enables guests to review checks, pay securely, and provide feedback without server intervention, integrating seamlessly with existing tech stacks.
Post-implementation, the brands reported a 96% pay-at-table rate, 23% increase in loyalty participation, and 45% guest survey engagement across 21 stores.
The partnership also helps Gringo’s and Jimmy Changas reduce costly fees, enhancing profitability.

The big picture

Ziosk’s expansion into handheld payment solutions marks a strategic shift in the casual dining sector, where digital check presenters are becoming essential for enhancing guest experience and operational efficiency. The partnership with Gringo’s Tex-Mex and Jimmy Changas underscores the growing demand for seamless, secure payment options that also drive loyalty participation. With over $17B in annual transactions processed, Ziosk is positioning itself as a key player in the hospitality tech space.

What we're watching

Adoption Pace: The pace at which other casual dining chains adopt Ziosk’s Drop & Pay™ technology, given its proven efficiency and guest engagement metrics.
Profitability Impact: Whether the reduction in costly fees and increased operational efficiency will sustainably boost Gringo’s and Jimmy Changas’ profitability.
Guest Retention: How the real-time feedback and loyalty engagement features will affect long-term guest retention for both brands.