SoundThinking, Inc.

SoundThinking, Inc. is a leading public safety technology company that provides AI- and data-driven solutions for law enforcement, civic leadership, and security professionals. The company's mission is to earn the trust of law enforcement to help them provide equal protection for all and strengthen police-community relationships, ultimately improving public safety. Headquartered in Fremont, California, SoundThinking aims to deliver AI-driven, data-centric solutions that enhance public safety operations, improve security effectiveness, and support safer communities.

SoundThinking's core offerings revolve around its SafetySmart™ platform, which integrates several specialized tools. Key products include ShotSpotter®, an acoustic gunshot detection system; CrimeTracer™, a law enforcement search engine; CaseBuilder®, a comprehensive investigation management system; ResourceRouter™, software designed to optimize the deployment of patrol and community anti-violence resources; SafePointe®, an AI-based weapons detection system; and PlateRanger™ powered by Rekor®, an automatic license plate recognition (ALPR) solution. The company also recently introduced SafetySmart® Field Agent™, an AI layer that transforms public safety data into actionable intelligence.

Led by President and CEO Ralph Clark since 2010, SoundThinking (formerly ShotSpotter, Inc.) rebranded in April 2023 to reflect its broader focus beyond gunshot detection. The company is publicly traded on NASDAQ under the ticker SSTI. Recent developments in 2026 include the announcement of SafetySmart® Field Agent™ in June, the release of its Fifth Annual Environmental, Social, and Governance (ESG) Report in July, and significant multi-year customer renewals for its ShotSpotter and CrimeTracer solutions, totaling over $23 million in contract value. SoundThinking is trusted by more than 300 customers and has collaborated with approximately 2,100 agencies globally.