Smartsheet Expands AI Integrations with ChatGPT, Microsoft Copilot…

Event summary

Smartsheet now supports Microsoft Copilot, ChatGPT, and Google Cloud Gemini Enterprise integrations for its MCP Server, joining existing support for Anthropic’s Claude.
Smart Assist, a new AI companion, is built directly into the Smartsheet platform for teams preferring to work within it.
Over 22,000 unique users and 3 million AI actions have been recorded since March, with adoption growing nearly 9x since launch.
Nearly one in three AI-driven actions creates, updates, or modifies live work, demonstrating AI's impact on outcomes.
Connections to Microsoft Copilot and ChatGPT are available to all US customers today, with APJ and EMEA availability coming soon.

The big picture

Smartsheet's expansion of AI integrations underscores the growing trend of enterprises leveraging multiple AI tools to enhance productivity. By connecting its MCP Server to leading AI assistants, Smartsheet aims to provide a unified intelligence layer across different workflows, addressing the challenge of fragmented AI adoption. The rapid adoption metrics suggest strong demand for such integrations, particularly in complex, multi-team environments like construction projects managed by customers such as DPR Construction.

What we're watching

Adoption Pace: Whether Smartsheet can sustain its rapid adoption growth across global regions, particularly in APJ and EMEA.
Competitive Positioning: How Smartsheet's AI integrations differentiate it from competitors in the enterprise productivity space.
Enterprise Impact: The extent to which AI-driven actions translate into measurable business outcomes for Smartsheet's customers.