COCC Adopts SmartBear’s QMetry-Reflect Integration for AI-Driven Testing — SMARTBEAR SOFTWARE, INC.

Event summary

COCC, a core banking technology provider, has become the first enterprise customer to deploy SmartBear’s integrated QMetry and Reflect capabilities.
The integration combines AI-driven test automation (Reflect) with enterprise test reporting and management (QMetry) in a single workflow.
COCC completed its migration from Zephyr Enterprise over a single weekend without disrupting ongoing testing.
Nearly 70% of COCC’s clients’ users access accounts via mobile banking, driving the need for accelerated test automation.

The big picture

The integration of QMetry and Reflect underscores the industry shift toward AI-native testing infrastructure, where automation and test management must operate as a unified workflow. As mobile banking adoption grows, financial institutions like COCC are under pressure to accelerate development velocity while maintaining application integrity—a challenge SmartBear aims to address with its end-to-end testing visibility solution.

What we're watching

AI Adoption Pace: How quickly other financial institutions will follow COCC’s lead in adopting AI-native testing infrastructure.
Regulatory Compliance: Whether the integration can maintain governance and traceability in highly regulated environments like core banking.
Competitive Differentiation: How SmartBear’s holistic testing platform will position it against competitors keeping automation and test management separate.