ScanSource Launches Converged Communications Team, Partners with Arrow McLaren

Event summary

  • ScanSource launched its Converged Communications CX Team on April 16, 2026, unifying Specialty and Intelisys technologies.
  • The team focuses on hardware devices, cloud connectivity, unified communications, and CX technologies.
  • ScanSource also announced a multi-year partnership with Arrow McLaren for the 2026-2027 seasons.
  • The partnership aims to provide exclusive, high-touch experiences for Converged Communications partners.

The big picture

ScanSource's move underscores the growing importance of converged technologies in the channel partner ecosystem. By consolidating its offerings and leveraging high-profile partnerships, the company aims to strengthen its position as a trusted distributor in the rapidly evolving CX market. The strategic focus on partner enablement and premium experiences reflects broader industry trends toward deeper, more collaborative vendor-channel relationships.

What we're watching

Partner Adoption
How quickly partners integrate the Converged Communications CX Team's offerings into their portfolios.
Strategic Alignment
Whether the Arrow McLaren partnership enhances ScanSource's brand visibility and partner engagement.
Market Differentiation
The pace at which ScanSource can differentiate itself in the crowded converged technologies space.

Related topics

Partnership