SailPoint Earns 2026 Gartner Peer Insights Customers’ Choice for Identity Governance
Event summary
- SailPoint received a 4.8/5 overall rating in Gartner Peer Insights, based on 197 reviews between August 2024 and January 2026.
- 96% of respondents indicated willingness to recommend SailPoint.
- Key product capabilities, sales, deployment, and support all scored 4.5/5 or higher.
- SailPoint highlighted its Success Acceleration Service Packages, launched in April 2025, to help customers mature identity programs.
The big picture
SailPoint’s recognition as a Gartner Peer Insights Customers’ Choice underscores the growing importance of identity governance in enterprise security. As non-human identities proliferate, SailPoint’s AI-powered solutions position it to capitalize on the demand for unified identity management. The company’s emphasis on customer partnership and forward-looking innovation aligns with broader industry trends toward proactive security and compliance.
What we're watching
- AI Security
- How SailPoint’s focus on securing agentic AI and non-human identities will differentiate it in a crowded market.
- Customer Retention
- Whether SailPoint can sustain high customer satisfaction as it scales its Success Acceleration Service Packages.
- Market Positioning
- The pace at which SailPoint can expand its market share in identity governance amid increasing competition.