Rocket Software Launches AI-Powered Virtual Assistant for Mainframe Diagnostics
Event summary
- Rocket Software launched Rocket® EVA™, an enterprise virtual assistant for operational diagnostics using conversational AI.
- EVA is powered by Rocket MCP Server and supports governed access to system data using Model Context Protocol (MCP).
- The solution enables natural-language queries for diagnosing issues and receiving recommendations across mainframe, distributed, and cloud environments.
- Gartner predicts 80% of enterprise AI agent frameworks will use an MCP-style service model by 2028.
- EVA aims to reduce mean time to resolution and support IT modernization without disrupting operational stability.
The big picture
Rocket Software's launch of EVA reflects the growing trend of integrating conversational AI into enterprise IT operations. The solution addresses the need for governed access to system data, aligning with Gartner's prediction of increased adoption of MCP-style service models. This move positions Rocket Software as a key player in the IT modernization space, particularly for organizations relying on mainframe systems.
What we're watching
- AI Integration
- How Rocket Software will scale EVA's AI capabilities across diverse enterprise environments.
- Market Adoption
- Whether enterprises will widely adopt MCP-style service models for AI agent frameworks by 2028.
- Competitive Dynamics
- The pace at which competitors will develop similar conversational AI solutions for mainframe diagnostics.
