KleanNara Cuts SAP and Oracle Support Costs by Half with Rimini Street
Event summary
- KleanNara, a South Korean paper and hygiene products manufacturer, has switched to Rimini Street for SAP ECC 6 and Oracle Database support.
- The move reduced KleanNara's annual vendor support fees by 50%.
- Rimini Street’s support model provided faster resolution times, often resolving issues within hours instead of days.
- KleanNara plans to reinvest savings into AI-driven analytics, cloud expansion, and IoT implementation.
The big picture
KleanNara’s decision to switch from traditional ERP support to Rimini Street reflects a broader trend among manufacturers seeking cost-effective, flexible IT solutions. The move aligns with KleanNara’s focus on digital transformation and sustainability, as it aims to optimize operations through AI and IoT. Rimini Street’s ability to deliver faster, more reliable support could set a new benchmark for third-party ERP providers in the manufacturing sector.
What we're watching
- Cost Optimization Impact
- How KleanNara’s 50% reduction in support costs will affect its ability to reinvest in AI and cloud initiatives.
- Support Model Shift
- Whether Rimini Street can sustain faster resolution times for complex, customized systems compared to traditional vendors.
- Digital Transformation Pace
- The pace at which KleanNara will integrate IoT and AI-driven analytics into its operations following the support transition.
Related topics