Rackspace Named Leader in AI-Ready Infrastructure and Managed Cloud Hosting by ISG — Rackspace Technology, Inc.

Event summary

Rackspace Technology recognized as a leader in two categories of the 2026 ISG Provider Lens® report: AI-ready Infrastructure Managed Services and Managed Cloud Hosting.
Recognition spans both the United States and the United Kingdom markets.
ISG highlighted Rackspace’s capabilities in AI Reliability Engineering, VMware-based hybrid cloud solutions, and support for regulated industries.
The report emphasizes Rackspace's ability to transition enterprises from AI experimentation to production-ready deployments.

The big picture

Rackspace’s recognition by ISG underscores the growing enterprise demand for governed, scalable AI infrastructure. As companies move from AI experimentation to operational deployment, managed service providers with strong hybrid cloud and compliance capabilities are gaining strategic advantage. The report highlights Rackspace’s ability to bridge the gap between AI ambition and measurable business outcomes, particularly in regulated industries where security and resilience are critical.

What we're watching

Market Differentiation: How Rackspace’s focus on AI Reliability Engineering and hybrid cloud operations will position it against competitors in the enterprise AI space.
Regulated Industries Growth: The pace at which Rackspace can expand its footprint in highly regulated sectors requiring compliance, governance, and data residency controls.
Execution Risk: Whether Rackspace can sustain its momentum as enterprises increasingly demand production-ready AI services beyond experimentation.