CEOs and CIOs Clash on AI's Business Impact, Protiviti Survey Reveals
Event summary
- Protiviti's Global Transformation Survey found a 27-point confidence gap between CIOs/CTOs (61%) and CEOs/boards (34%) on AI transformation outcomes.
- Only 30% of CEOs believe AI is driving revenue growth, compared to 61% of technology leaders.
- Organizations with strong executive alignment report over 70% confidence in advanced transformation stages.
- Data governance and workforce skill gaps remain top barriers to AI value realization.
The big picture
The survey highlights a critical disconnect between technology leaders' optimism about AI and the skepticism of business executives, suggesting that executive misalignment is slowing AI value realization across industries. This gap could hinder operational performance and growth outcomes as companies shift from AI adoption to demonstrating measurable business impact.
What we're watching
- Alignment Dynamics
- How organizations will bridge the confidence gap between business and technology leaders in AI transformation.
- Value Realization
- Whether companies can demonstrate consistent AI-driven revenue growth to skeptical executives.
- Foundational Barriers
- The pace at which organizations address data governance and workforce skill gaps in their transformation strategies.
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