Planview CTO Publishes AI Operating Model Framework in New Book
Event summary
- Dr. Mik Kersten, Planview’s Executive in Residence, released 'Output to Outcome: An Operating Model for the Age of AI' on July 14, 2026.
- The book outlines a Product Operating Model to shift organizations from output-driven to outcome-driven approaches in the AI era.
- Kersten argues traditional productivity metrics are becoming obsolete as AI transforms knowledge work.
- Planview positions the framework as critical for aligning people, technology, and AI agents around measurable outcomes.
The big picture
As AI reshapes organizational productivity, Kersten’s framework addresses the critical gap between strategic intent and measurable results. This aligns with broader industry shifts toward outcome-based management models in enterprise software platforms. Planview aims to capitalize on this trend by embedding these principles into its decision-making platform.
What we're watching
- Adoption Pace
- How quickly enterprises will implement Kersten’s AI-enabled operating model framework.
- Competitive Differentiation
- Whether Planview can leverage this intellectual property to strengthen its platform positioning.
- Outcome Measurement
- The evolving standards for measuring AI-driven business outcomes across industries.