70% of Companies Drop the Ball on Candidate Engagement Post-Application

Event summary

  • 70%+ of companies fail to engage job seekers immediately after they click 'Apply'
  • 94% do not offer automated interview scheduling during the application process
  • Only 1% of organizations received a high maturity score for using hiring automation during the apply flow
  • 62% of organizations say hiring automation is more critical now than a year ago
  • Phenom's Hypercell framework aims to tailor automation by role, industry, and geography

The big picture

The report highlights a critical disconnect in hiring processes where companies invest heavily in attracting candidates but fail to engage them post-application. This inefficiency prolongs hiring timelines, increases costs, and impacts business growth. The findings underscore the need for context-aware automation to streamline qualification processes and improve candidate retention.

What we're watching

Automation Adoption
Whether companies will prioritize inline qualification to reduce candidate drop-off and improve hiring efficiency.
Role-Specific Tailoring
The pace at which organizations adopt role-specific qualification flows to optimize hiring for both frontline and knowledge worker roles.
AI Integration
How effectively companies integrate AI agents and automation tools into their hiring workflows to enhance candidate experience and operational efficiency.