Paycom's IWant AI Engine Delivers Up to 431% ROI in Forrester Study
Event summary
- Paycom's IWant AI engine shows up to 431% projected three-year ROI in Forrester study.
- Composite organization saved up to 600 manager hours, 60 executive leadership hours, and 3,600 employee hours annually.
- IWant recognized as a Top HR Product of 2025 by HR Executive.
- Study based on interviews across multiple industries with Paycom clients.
The big picture
Paycom's IWant study highlights the growing strategic importance of AI-driven efficiency tools in human capital management. As HCM software becomes more complex, command-driven interfaces that reduce training time and improve data accessibility are becoming key differentiators. This development comes as larger enterprises increasingly demand integrated workforce solutions that enhance decision-making across all levels.
What we're watching
- AI Adoption Pace
- How quickly other HCM providers will integrate similar AI-driven command interfaces.
- Client Retention
- Whether Paycom can sustain this ROI advantage to improve client stickiness.
- Competitive Response
- The pace at which competitors develop comparable AI features in their HCM platforms.