OutSystems Tops G2 Grid for AI Agent Builders on Customer Satisfaction
Event summary
- OutSystems named a Leader in the Spring 2026 G2 Grid® Report for AI Agent Builders.
- Achieved 100% Ease of Admin score and 100% of users rating the platform 4 or 5 stars.
- Earned an industry-leading Net Promoter Score (NPS) of 95.
- OutSystems Agent Workbench highlighted for contextual awareness (95% satisfaction) and data privacy (91% satisfaction).
- Recognition follows top spots on G2’s 2026 Best Development Software and Top 100 Best Global Software Companies lists.
The big picture
OutSystems' recognition as a Leader in AI Agent Builders underscores the growing demand for secure, scalable AI solutions in enterprise environments. The company's strong customer satisfaction metrics and market presence position it as a key player in bridging the gap between AI experimentation and production. As organizations accelerate AI adoption, platforms like OutSystems are setting the standard for intelligent automation with enterprise-grade governance and security.
What we're watching
- Market Differentiation
- Whether OutSystems can sustain its lead in customer satisfaction and market presence amid increasing competition in the AI agent builder space.
- Enterprise Adoption
- The pace at which enterprises will integrate AI agent builders into core systems, driven by platforms like OutSystems.
- Regulatory Compliance
- How OutSystems will navigate evolving data privacy and compliance requirements while maintaining its high satisfaction scores.
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